Jeffrey Francis

About Jeffrey Francis

I’m a Senior Compensation Specialist with 6+ years’ experience in the financial services sector, driving strategic reward programs and ensuring operational excellence. Currently, I serve as the Plan Administrator for the primary short‑term incentive plan covering nearly employees, where I oversee accurate calculations, timely payouts, and continuous process improvement. With a strong data‑management mindset, I partner with Compensation, HRIS, and business‑stakeholder teams to translate complex data into actionable insights and streamlined workflows. My passion for building relationships - across functions and cultures - anchors my work. I thrive in environments where collaboration meets precision, and where rewards strategy supports both people and performance.I’m always attuned to emerging trends in total rewards and analytics, looking to contribute to organizations that value fairness, transparency and high‑performance culture.

Experience

1. Sr Compensation Specialist

   Liberty Mutual Insurance

   May 2023 — Present · Boston, MA, US

   Sole Plan Administrator for the company’s largest short-term incentive plan and administrator for a smaller plan, overseeing accurate calculations and timely payouts for nearly employees. Lead an annual cycle data management workstream, identifying enhancements to data quality and reporting based on stakeholder feedback, streamlining processes and providing actionable insights. Drive operational excellence, efficiency, and reliability in compensation program delivery.Key Achievement: Maintained 100% accuracy in incentive plan payouts while improving reporting and data processes.

Education

• Cass Business School

  Business Administration and Management, General

  2015 — 2015

• Bentley University - McCallum Graduate School of Business

  Master of Business Administration - MBA, Leadership

  2020 — 2022

• Stonehill College

  Major: Accounting Minor: Entrepreneurship

  2012 — 2016

• Southern New Hampshire University

  Business Administration and Management, General

  2015 — 2015

Skills

• Sports
• Athletics
• Facebook
• Microeconomics
• Social Media
• Data Entry
• Twitter
• Microsoft Word
• Financial Accounting
• Critical Thinking
• Study Abroad Programs
• Quantative Analysis
• Outlook
• Access
• Athletic Training
• Microsoft Office
• Powerpoint
• Microsoft Excel
• Highly Detail Oriented
• Financial Analysis
• Time Management
• Entrepreneurship
• Market Research
• Customer Service
• Social Networking
• Prezi
• Accounting
• Research
• Marketing
• Community Outreach