Jeff Faris

AVP Operations Transformation @Sun Life

Waterloo, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

AVP Operations Transformation @Sun Life

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Waterloo, ON, CA

EDUCATION

1991 — 1996

Ivey Business School at Western University

HBA

SKILLS

Stakeholder ManagementTeam LeadershipErpInformation TechnologyPmoProgram ManagementLeadershipProgram ImplementationSoftware ImplementationTeam BuildingProject PlanningCall CenterProject DeliveryManagement ConsultingProfessional ServicesBusiness RequirementsCall CentersIT ManagementProfessional MentoringProject ManagementIT Service ManagementConsultingIT StrategySoftware Project ManagementProject Portfolio ManagementRisk ManagementAnalysis

ABOUT JEFF FARIS

Accomplished program, project and people (IT and Business) manager. Twenty plus years of experience managing large and complex projects from initial analysis through post-implementation support- Strong ability to shape and manage to sponsor, stakeholder and senior management expectations- Deep experience managing system development projects and teams. Past projects have included 100+ project team members,$10 million+ resource budgets, 100+ direct and indirect stakeholders, vendor relationships and executive team interaction- Strong ability to improve collaboration and productivity of project managers and project teams, providing leadership, coaching and role expectations- Extensive capability in readying IT Support teams for post-project/day 2 support activities. This includes all preparations needed to ensure the long term program objectives are met, such as skills/resourcing, disaster recovery and vendor management.

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Jeff Faris — AVP Operations Transformation at Sun Life in Waterloo, ON, CA | Unifers