Jeffery Reece
Director Human Experience & Development @Southern Illinois Healthcare
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WORK HISTORY
Director Human Experience & Development @Southern Illinois Healthcare
US
Lead system-wide strategy for Culture, DEIB (Diversity, Equity, Inclusion & Belonging), Patient Experience, and Learning & Development across a 4-hospital health system and over 30 clinics. • Design and deliver dynamic leadership development programs, including onboarding, succession planning, and emerging leader initiatives rooted in behavioral science and adult learning principles. • Champion the SIH Commitment to Care framework, aligning all training, engagement, and recognition efforts with the organization’s mission, values, and service standards. • Spearhead employee engagement strategies, achieving record-breaking survey participation through creative campaigns, leadership coaching, and culture council activation. • Facilitate high-impact trainings on unconscious bias, inclusive hiring, psychological safety, effective interviewing, customer service, and service recovery using the H.E.A.R.D. model. • Curate immersive recognition events and leadership retreats with strong thematic branding, humor, and storytelling to foster emotional connection and organizational pride. • Developed and implemented new Standard Operating Procedures (SOPs), emphasizing culture ownership and service recovery across all HR functions. • Serve as a system-wide consultant and thought partner to leaders on cultural transformation, employee experience, and talent strategy. • Lead the Safe Zone training initiative and visible LGBTQ+ allyship efforts in response to community needs, creating symbols of safety and belonging throughout the organization. • Oversee content creation for internal communication campaigns tied to DEIB, engagement, onboarding, and patient experience priorities. • Drive continuous improvement by unifying feedback mechanisms, including surveys across departments and vendors, to reduce silos and enhance data-informed decision-making.
EDUCATION
Rend Lake College
Associates, Arts & Science
Southern Illinois University
Bachelor of Arts, Business Focus
Southern Illinois University
Doctorate of Philosophy, Workforce Education / Human Resource Development
Southern Illinois University
Master’s, Workforce Education / Human Resource Development
SKILLS
ABOUT JEFFERY REECE
Culture strategist. Educator. Emcee. Professional asker of uncomfortable questions.I work at the intersection of culture, leadership, and human behavior — whether I’m partnering with employees inside organizations, presenting at a conference, or standing in front of a classroom full of students who can smell inauthenticity from three rows back. Different audiences. Same truth: people want honesty, clarity, and to not be talked at.With more than 20 years in Human Resources and Higher Education, I help organizations and learning environments move past performative culture work and into the messy, human stuff that actually changes how people experience work and learning. Leadership development, employee experience, inclusion, onboarding, recognition — if it involves people, feelings, or a meeting (or lecture) that could’ve gone very differently, I’m probably in it.I’m known for translating complex, uncomfortable topics into conversations employees can engage with and students can actually remember — without panic, defensiveness, or seventeen follow-ups to “circle back” or “review the syllabus.” Humor lowers defenses. Honesty clears the air. Discomfort usually means you’re closer to the point than you think.I’m a survivor and a storyteller who doesn’t confuse silence with professionalism or politeness with progress. Whether I’m working with leaders, employees, or students, I speak up, name the thing, and invite others to do the same — even when it’s awkward, even when it’s unpopular, and especially when everyone else is pretending the air is fine.I believe great culture — in workplaces and classrooms alike — isn’t built in mission statements. It’s built in everyday moments, honest conversations, and people brave enough to sit in discomfort for five whole minutes.Also, I own more themed blazers than any reasonable adult should, and at this point I’ve accepted that this is both a personality trait and a teaching tool.
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