Jeffery Sergent

About Jeffery Sergent

Experienced operations and marketing executive with over 25 years of experience spentin the healthcare industry. Extensive experience directing overall day to day operations,marketing, and growth of multi-unit community-based practices within an outpatientand hospital-based physician owned setting. A financial steward that focuses on qualitypatient-centered care, patient and employee satisfaction, safety, responsiveness that runsefficiently and effectively. A developer of a professional work culture made of teamwork,confidence, passion, and integrity.

Experience

1. Director of Marketing and Business Development at Dayton Physicians Network

   Dayton Physicians Network

   Aug 2015 — Present · US

   Responsible for overall marketing and business development initiatives for a multi-specialty group practice consisting of 32 physicians, 18 mid-levels providers, 350employees and 13 locations. Direct report to Physician President and CEO Collaborate with physician owners and business office leadership to execute strategicplanning to ensure success. Create and manage annual budgets that are approved by the physician board of managers. Establish long and short-term strategies utilizing communication, collaboration, andadvertising resources. Organizer of physician online reputation, website, and social media platforms. Promoter of culture, vision, mission, network branding, brand awareness, physician’soutreach, and organization reputation. Fostering, maintaining, and supervising referring physician relationships andcollaborations. Patient Satisfaction/Experience Coordinator- Responsible to facilitate the logistics andanalyses results of a patient-centered electronic survey platform. Executive Director of the organizations 501c3 foundation operations. Director of local independent practice collaborative, networking independent groups toimprove communication and enhance referral relationships.

Education

• Wright State University

  Management/Marketing

  2011 — 2013

Skills

• Marketing Operations
• Medical Imaging
• Facilities Management
• Leadership
• Physician Relations
• Oncology
• Property Management
• Hipaa
• Marketing Management
• Manufacturing Operations
• Healthcare IT
• Healthcare
• Business Development
• Operations Management
• Emr
• Pacs
• Sales
• Contract Management
• Customer Satisfaction
• Service Operations
• Medical Devices
• Sales Management
• Healthcare Consulting
• Marketing
• Marketing Strategy
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Medical Billing
• Healthcare Management
• Healthcare Industry
• Account Management
• Hospitals
• Radiology
• Network Operations
• Management
• Healthcare Information Technology
• Real Estate