Jeffery Mayfield

About Jeffery Mayfield

I’m an HR professional who believes good HR isn’t about policies—it’s about people. Over the past six years, I’ve built my career supporting teams through every stage of the employee experience, from hiring to handling tough workplace conversations.My background spans recruitment, employee relations, and HR operations across public-sector and healthcare environments. I’ve worked hands-on with payroll systems, HRIS data, and compliance processes to help keep things running smoothly behind the scenes—while also being the person employees trust when things get complicated.What drives me is fairness, communication, and problem-solving. I take pride in helping leaders navigate issues with empathy and clarity, ensuring that everyone involved feels respected and heard.At the end of the day, I see HR as a bridge between people and process—and I’m always looking for ways to make that bridge stronger.

Experience

1. HR Employee Relations Partner

   Avera Health

   May 2025 — Present · Sioux Falls, SD, US

   Partner with leaders across Avera Health to provide expert guidance on complex and escalated employee relations matters- Conduct thorough workplace investigations and develop detailed documentation and findings to ensure fairness and mitigate risk- Interpret and apply HR policies, procedures, and employment law to support consistent and legally sound decision-making- Analyze ER trends using data and metrics to identify proactive solutions that strengthen retention and engagement- Coach and support leaders through performance management, disciplinary action, and conflict resolution processes- Collaborate with Legal, Benefits, and Employee Health teams to streamline leave, accommodation, and return-to-work processes- Contribute to diversity and inclusion efforts, including the development and implementation of AAP-related action plans- Create and support the delivery of HR training and tools aimed at improving leader effectiveness in employee relations- Maintain accurate case documentation and ensure timely, consistent resolution of issues in line with organizational values

Education

• Southwest Minnesota State University

  Bachelor’s Degree, HR Communications

  2014 — 2018

• University of South Dakota

  Master's degree, Public Administration

• University of South Dakota

  Certificate, State Government Leadership Excellence Graduate Certificate

Skills

• Teamwork
• Banking
• Payclock
• Social Networking
• Finance
• Microsoft Word
• Microsoft Office
• Sales
• Public Relations
• Customer Service
• Microsoft Excel
• Powerpoint
• Money Management
• Fundraising
• Communication
• Social Media
• Research
• Public Speaking
• Leadership
• Event Planning