Jeffery Cleveland
Business Process Owner Lead at USAA | Certified SAFe6 Agilist | Certified SAFe6 POPM
- Role
- Business Process Owner Lead at USAA
- Location
- Peoria, AZ, US
- LinkedIn followers
- 500 followers
About Jeffery Cleveland
As a seasoned Product Owner and Product Manager with multiple years of experience and two SAFe certifications under my belt, I am dedicated to driving the success of product development initiatives. With a deep understanding of the SAFe framework and Agile methodologies, I have a proven track record of delivering high-quality products that meet customer needs and drive business growth. With excellent communication, collaboration, and leadership skills, I foster an environment of teamwork and innovation to ensure that projects are completed on time and within budget.
Experience
Business Process Owner Lead
Aug 2025 — Present · Phoenix, AZ, US
Lead technical initiatives for Team Inspect, including drafting detailed requirements, managing the successful delivery of enhancements, and integrating new technologies-Oversee the roadmap and execution of feature development and enhancements to ensure timely and high-quality delivery.
Education
California State University-Sacramento
Criminology, Criminal Justice
California State University, Northridge
Bachelor of Arts - BA, Sociology
Skills
- Insurance Claims
- Powerpoint
- Microsoft Excel
- Investigation
- Customer Service
- General Insurance
- Training
- Process Improvement
- Claims Management
- Team Building
- Property & Casualty Insurance
- Claim
- Insurance
- Claims Investigations
- Social Networking
- Microsoft Word
- Microsoft Office
- Sales
- Leadership
- Auto Claims
- Criminal Justice
- Casualty Insurance
- Private Investigations
- Commercial Insurance
- Liability
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