Jeff Chatterton
Crisis Communication Expert Crisis Pr Public Relations Specialist @Crisis Communications Consulting - Travel, Venues, Travel, Attractions Industries
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WORK HISTORY
Crisis Communication Expert Crisis Pr Public Relations Specialist @Crisis Communications Consulting - Travel, Venues, Travel, Attractions Industries
ON, CA
A combination of services guides clients through the \"Checkmate Method.\" This proprietary risk communications tool ensures we\'re working toward a common goal - to leave the client in a BETTER position than before a crisis occurred. We use several services: A proprietary system for travel companies, tourism attractions, major attractions and venues that focuses on helping them \'fall UP,\' specifically after an outbreak, natural disaster or civil unrest, & : A crisis communications training program that will show you what strategies and tactic will work, but more importantly - WHY they work. We create a program where clients actually enjoy learning, even when the subject is serious: CrisisTether members pay one low, flat rate for access to \'the panic line.\' That call gets answered, whether it\'s at 3pm on a Tuesday, or 11pm on Christmas Eve. We know the company, the media market, and their business - and provide critical, real time advice to extinguish the PR fire./: is a new book shattering common myths in the crisis communications industry. I\'m routinely asked to speak at industry conferences and corporate events around the globe:I provide reputation communication strategies and counsel for organizations under threat of negative public perception?Negative headlines go away, upset stakeholders calm down, and help organizations move forward with increased That\'s called \'falling up.\'
EDUCATION
Fanshawe College
Broadcast Journalism, Broadcast Journalism
SKILLS
ABOUT JEFF CHATTERTON
The first time I saw what a crisis could do to a leader, I was 26 years old.I was on the ground in Walkerton, Ontario, working for the Minister of Environment when the water crisis hit. Over 2,200 people got sick. Twenty-one died. I watched leaders crumble under the pressure — and I watched others rise to it.That experience shaped everything I do now.Today, I help leaders navigate high-stakes situations — hostile boards, media firestorms, regulatory scrutiny, difficult announcements — so they stay in control and come out stronger.Here\'s what I\'ve learned: Companies survive crises. CEOs often don\'t. The organization has lawyers, insurance, operational resilience. But the leader whose name gets attached to the headline? They\'re the one who gets sacrificed when the board needs to \"signal a turning of the page.\"I make sure that doesn\'t happen to my clients.How I work:Most of my clients come to me through referral. Many are in travel, tourism, aviation, and major venues — I\'ve worked with the home venues of 14 professional sports teams. But the common thread isn\'t industry. It\'s leaders who face high-stakes moments and refuse to leave their reputation to chance.I offer:→ CrisisTether — A retainer program that gives you 24/7 access to crisis support before you need it. Think of it as insurance for your reputation.→ Speaking & Training — I\'ve spoken to thousands of industry leaders across six continents about reputation, risk, and crisis communications.→ Direct Advisory — When the phone is ringing and you need someone in your corner, now.I\'m the co-author of Leaders Under Fire: The CEO\'s Survival Guide to Navigating Corporate Crisis.If you\'re a leader who senses the ground shifting — or just wants to be ready when it does — let\'s talk. bookwithjeff.com
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