Jeff Burcham
Driving Enterprise Innovation & Strategic Alliances across complex payment ecosystems
- Role
- Enterprise Customers & Strategic Partnerships at New West Technologies, Inc
- Location
- Hillsboro, OR, US
- LinkedIn followers
- 500 followers
About Jeff Burcham
ServiceNow Customer Service Management integrates customer engagement with service operations and delivery to provide a seamless, closed-loop customer experience. Omni-channel case management with machine learning supports a personalized experience for customers while routing cases to the most qualified agents automatically and helping agents resolve issues faster.
Experience
Enterprise Customers & Strategic Partnerships
Mar 2026 — Present · Portland, OR, US
New West Technologies has been helping enterprise retailers solve complex business challenges with world-class POS technology and payment ecosystems.At New West Technologies, I bridge the gap between cutting-edge retail tech and large-scale enterprise needs. From optimizing multi-store inventory to integrating AI-powered fraud prevention via PayFusion365, my mission is to ensure our partners and enterprise clients achieve maximum value from their IT investments.Core Focus:Strategic Partnership DevelopmentEnterprise Retail Solutions (MS Dynamics 365, RMH)Omni-channel Payment Integration & AutomationScalable GTM Strategy
Education
California State Polytechnic University-Pomona
Electrical and Electronics Engineering, Economics
1990 — 1992
Skills
- Product Launch
- Partner Management
- Selling
- Start-Ups
- Pre-Sales
- Lead Generation
- Strategic Partnerships
- Sales Process
- Customer Relationship Management (Crm)
- Solution Selling
- Go-to-Market Strategy
- Consulting
- Sap
- Demand Generation
- Account Management
- Change Management
- Software Industry
- Sdlc
- Requirements Management
- Agile Methodologies
- Enterprise Software
- Management
- State & Local Government Sales
- Sales Management
- Sales Presentations
- Federal Sector
- Salesforce.com
- Sales Enablement
- Sales
- Product Management
- Complex Sales
- Business Process Management
- Strategy
- Channel Partners
- Saas
- Leadership
- Sales Operations
- Professional Services
- Cold Calling
- Business Alliances
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