Jeff Brook
Operations Support Center (Osc) Specialist @Cboe Global Markets
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WORK HISTORY
Operations Support Center (Osc) Specialist @Cboe Global Markets
Manhattan Beach, CA, US
Subject Matter Expert (SME) on all aspects involved in Electronic & Floor support for the CBOE Global Options Exchange- Client interface – Broker/Dealer, Market Maker, Risk Admin, Institutional & Retail OEMS client base- Daily Operations include: Client support, Onboarding, FINRA CAT, Trade Execution, Routing, Clearing, SQL, FIX, SFTP, dual OEMS support, Networking, JIRA, Floor order flow, Market DATA support, Quality Assurance
EDUCATION
University of Florida
BS
Florida International University - College of Business
MS
ABOUT JEFF BROOK
Experienced finance professional possessing operations/management experience and expertise (INTJ-A). Experienced in front, middle, and back-office operations. In-depth financial and technical professional with broad-based experience providing innovative and sustainable turn-key technology solutions for institutional and retail-based order and execution management systems (OEMS). Superior interpersonal skills, capable of resolving multiple, complex issues and motivating staff to peak performance. Fluent in English and Spanish, as well as a basic understanding of Dutch.*Securities Industry Essentials Exam - FINRA (PASSED) – Oct, 2020 *Series 3 - National Commodities Futures Exam – NFA (PASSED) – Dec, 2020
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