Jeff Knight

About Jeff Knight

I am a technology business leader with over 20 years of experience driving high-stakes cloud migrations and security transformations. Currently, as VP of Cloud Foundation and Security at Morgan Stanley, I bridge the gap between complex engineering requirements and business value, ensuring that global programs are not only compliant but also optimized for growth.My career is defined by a \"customer-first\" philosophy, whether I’m leading a 30% reduction in production outages through ITIL frameworks or navigating the technical complexities of office openings from Peru and Greater China. I thrive on building cross-functional teams that turn technical debt into secure, scalable assets.

Experience

1. VP Cloud Foundation and Security Programs

   Morgan Stanley

   Oct 2022 — Present · Salt Lake City, UT, US

   Lead the identification, selection, and implementation of work that brings the highest business and customer value-Engage with cross-functional stakeholders to identify and manage security, risk, and compliance needs-Deliver the program and initiative-level reporting and metrics-Build and lead cross-functional teams through development lifecycles by defining scope/success criteria, setting expectations, establishing timelines, and measuring and monitoring success-Drive process improvement through Post-Mortem and Lessons Learned discoveries-Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve business goals with defined success criteria-Ensure smooth transitions of programs from implementation to support- Build and facilitate business partnerships to ensure technology teams are trusted and valued-Maintain dashboards in JIRA and Confluence, providing real-time visibility across projects

Education

• Western Governors University

  Bachelors IT, Business Management

  2010 — 2015

Skills

• Active Directory
• Xp
• Hardware
• Servers
• Itil
• Software Documentation
• Process Improvement
• Call Centers
• Information Technology
• IT Management
• Help Desk Support
• Leadership
• Visio
• Team Building
• Management
• Software Installation
• Technical Support
• Business Analysis
• Sap
• Security
• Bmc Remedy
• Disaster Recovery
• Computer Hardware
• IT Operations
• System Administration
• Microsoft Exchange
• Data Center
• Windows
• Project Management
• Cross-Functional Team Leadership
• Team Leadership
• Troubleshooting