Jeff Bascug
Test Operator @Mercedes-Benz Research & Development North America, Inc.
Signup · Get unlimited contacts
WORK HISTORY
Test Operator @Mercedes-Benz Research & Development North America, Inc.
Santa Clara, CA, US
Conducting independent vehicle bring-up, performed in-car testing, and meticulously recording test results to validate functionality and performance- Managing team issues on a daily basis, ensuring swift resolution and maintaining best daily testing practices for test plans performed- Troubleshooting different hardware and software issues and documenting specific steps performed before encountering issues and providing data logs pertaining to specific issue type to engineering and development teams- Providing training and support to other Operators in troubleshooting techniques boosting team proficiency and increasing chances for successful testing- Creating and dispatching JIRA tickets based on testing schedules optimizing the allocated vehicles and personnel on hand to ensure smooth operation day by day
EDUCATION
Chabot College
Automobile/Automotive Mechanics Technology/Technician
Foothill College
Computer Science
SKILLS
ABOUT JEFF BASCUG
A professional with combined 5+ years of Customer Service and Automotive experience. I took great pride in helping Autonomous Vehicles drive safely and helped push new features to ensure a perfect driving experience!Some of my work in the role included- Performed 1-2 weekly feature tests across Fremont to provide data and feedback on potential routes and driving habits turning into features we release for riders and operators to experience on the road- Trained 4 new hires and emphasized a focus on safety and awareness resulting in positive feedback from trainees and managementI love being able to apply my experience to help continually improve and provide feedback for services to help companies reach their goals and provide a proper service or product to impact people\'s lives.I am also an music collector that loves to work on my car. You can find me trying to score hard to find City Pop records or working on my FRS trying to keep it together enough to drift in my spare time. I would love to talk about you about music recommendations!
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.