Jeff B.
Remote Consulting Engineer @ ThousandEyes | Application Monitoring
- Role
- IT Support Specialist at Atrius Health
- Location
- Cambridge, MA, US
- LinkedIn followers
- 500 followers
About Jeff B.
With a solid foundation in Information Technology from the Benjamin Franklin Institute of Technology and specialized training from Per Scholas, my journey has evolved from a Remote Sales Specialist at Apple to a Consulting Engineer at ThousandEyes, a part of Cisco. My role capitalizes on my competencies in application monitoring and network troubleshooting, fortified by a recent Cisco Certified Specialist certification. The transition from academia to tech industry was bolstered by subject matter expertise and a passion for developing reliable network solutions that empower businesses to thrive in a connected world.
Experience
IT Support Specialist
Oct 2024 — Present
Experienced IT professional supporting healthcare organizations with end-user troubleshooting, hardware/software configuration, and network access management. Skilled in Microsoft 365, Active Directory, and secure technologies that keep systems compliant and reliable. Known for resolving issues quickly while ensuring minimal disruption to clinical teams, allowing providers to focus on delivering quality patient care.
Education
Per Scholas
Full Stack Software ,Software Engineering
Franklin Cummings Tech
Associate's degree, Information Technology
2017 — 2019
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