Jeff Novak

About Jeff Novak

At Phase78 Communications, strategic communication plans are not just about messaging—they\'re an embodiment of our clients\' missions, tailored to fortify unity and clarity within their organizations. My role as a Senior Internal Communications Consultant capitalizes on this, ensuring that internal narratives resonate deeply, driving engagement and inclusivity.With a robust portfolio of managing high-stakes communications at NSF International, Blue Cross Blue Shield of Michigan and Phase78, my expertise lies in navigating organizational change and championing diversity, equity, and inclusion initiatives. These competencies, coupled with a steadfast commitment to measuring impact, are instrumental in creating cultures of learning and belonging across the diverse landscapes I serve.

Experience

1. Senior Internal Communications Consultant

   Phase78

   Sep 2024 — Present · Livonia, MI, US

   As a senior internal communications consultant at Phase78 Communications, I craft and execute strategic communication plans that align with each company’s unique mission and goals. I partner closely with senior leadership, offering trusted counsel to ensure internal messaging drives clarity and cohesion. Whether navigating organizational change or managing crisis scenarios, I lead with robust, thoughtful communication strategies that empower teams during pivotal moments.• Design and implement strategic communication plans that drive mission-focused messaging, enhance leadership visibility, and strengthen executive favorability metrics.• Lead transformative internal communication strategies that elevate employee voices, enhance feedback loops, and drive measurable improvements in engagement and satisfaction.• Steer organizations through change and crisis, developing robust, empathetic communication approaches that empower teams and maintain trust during critical transitions.• Champion employee engagement initiatives, cultivating a culture of learning, transparency, and inspiration through strategic storytelling and interactive communication.• Measure and refine communication effectiveness by leveraging qualitative and quantitative insights to optimize strategies and maximize impact.• Champion a culture of transparency and alignment by implementing innovative communication frameworks that bridge the gap between leadership and employees, ensuring every message resonates and drives action.• Developed and pioneered the CLEAR (Communicate, Listen, Engage, Align, Reflect) framework, a structured approach to internal communications that strengthens corporate strategy, vision, and messaging clarity.

Education

• University of Michigan

  Bachelor of Arts - BA

Skills

• News Writing
• Online Journalism
• Creative Writing
• Scriptwriter
• Strategic Communications
• Strategic Leadership
• Photojournalism
• Journalism
• Talking Points
• Publications
• Graphic Design
• Social Media Relations
• Event Marketing
• Portrait Photography
• Digital Photography
• Thought Leadership
• Senior Portraits
• Social Media Marketing
• Social Media
• Speech Writing
• Photoshop
• Editorial
• Newsletters
• Newsletter Writing
• Advertorials
• Strategic Planning
• Event Photography
• Logo Design
• Press Releases
• Digital Media
• Corporate Portraiture
• Storytelling
• E-News Writing
• Logo Development
• Marketing
• Image Editing
• Magazine Writing
• Brand Development
• Editing
• Photo Editing