Jeff West

General Manager @Aston Martin San Diego

Orange County, CA, US
EMAILS
j••••@astonmartinsandiego.com
MOBILE NUMBERS
+17•••••••91

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WORK HISTORY

Jun 2022 — Present

General Manager @Aston Martin San Diego

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San Diego, CA, US

EDUCATION

1978 — 1982

University of Cincinnati

BS, Chemical Engineering

1984 — 1986

Weatherhead School of Management at Case Western Reserve University

Master of Business Administration (MBA), Business Administration

SKILLS

PowertrainWarrantyGross ProfitBusiness PlanningOperations ManagementSales ManagementAutomotiveFinanceSales ProcessAutomotive PartsAudiCrmBusinessProfitDealersAutomotive RepairAutomotive Fixed OperationsForecastingContinuous ImprovementProduct PlanningDealer ManagementRetail Automotive OperationsFleet ManagementSales OperationsCustomer RetentionInventory ManagementCustomer ServiceInventory ControlAutomotive ElectronicsMotorsportsTeam BuildingAutomotive EngineeringAutomotive AftermarketRetail AutomotiveDigital MediaPricingSalesWholesalePartsProfitability

ABOUT JEFF WEST

An automotive professional with over thirty years in the Retail Automotive sector, including twenty years of experience in the Southern California market as a General Manager. With experience in all departments of the automotive dealership environment, I have consistently improved both new and used vehicle sales volumes and overall dealership profitably, while delivering a luxury retail experience. I have always made it my commitment to change the general perception of the retail automotive experience by recruiting, training and empowering team members that share my goal and deliver a consistent, professional experience at each customer interaction.I believe that a consistent, professional experience is the result of creating an environment of trust inspiring outstanding performances by team members focused on the organization’s objectives and measurable well-communicated goals, leading to greater attention to the customer experience and ultimately, incomparable customer loyalty.My focus has been on developing processes within the dealership environment and leveraging technologies to create a customer-centric experience while recruiting and training world class team members. I am constantly evaluating businesses, to identify applicable process improvements and in order to deliver a world class experience.I enjoy networking with other automotive professionals, learning about new technologies and encourage you to contact me at any time … Thank you.

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