Jeff Wagner
Guest Experience Team @Wilson Center At Cape Fear Community College
Wilmington, NC, US
EMAILS
w••••••@uncw.edu
MOBILE NUMBERS
+14•••••••75
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WORK HISTORY
Apr 2024 — Present
Guest Experience Team @Wilson Center At Cape Fear Community College
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Wilmington, NC, US
Perform front of house operations to deliver an exceptional experience for the guests of the premier performing arts center in Southeastern NC. Manage large volunteer contingent that provide customer-facing support for all Broadway shows, concerts, and other events.
EDUCATION
1992 — 1995
Binghamton University School of Management
Master of Business Administration (M.B.A.), Human Resources Management
1976 — 1980
Penn State University
BS, Business Administration
SKILLS
Sales OperationsCustomer RetentionVendor ManagementStrategySolution SellingCellular CommunicationsManagementCross-Functional Team LeadershipLeadershipProduct ManagementProject ManagementCdmaWirelessSalesforce.comCustomer Relationship Management (Crm)Mobile DevicesSaasCloud ComputingAccount ManagementCustomer ExperienceStrategic PartnershipsTeam LeadershipUnified CommunicationsDirect SalesCrmSales ProcessVoipCall CentersManaged ServicesM2mProgram ManagementWireless TechnologiesTelecommunications
ABOUT JEFF WAGNER
High Performance Team Builder Results-oriented Customer Success Manager with 25…
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