Jeff Thompson

About Jeff Thompson

A creative and results oriented Professional Services expert with over 17 years experience in the cloud-based software industry that specializes in enabling customers to find, attract, develop and retain the best talent possible. Incredibly resourceful and known for taking the initiative to solve business problems by applying both my very strong consultative and technical skills while improving efficiencies that impact the bottom line. Proven skills in learning complex tasks quickly. Known as a calming agent with strong people skills.

Experience

1. Functional Consultant

   Workday

   Sep 2021 — Present · NC, US

   Workday acquired Paradox October 1, 2025My primary responsibilities include:Project Management: Overseeing the entire implementation lifecycle meeting project timelines and requirements.Cross-Functional Collaboration: Working closely with product managers, integration consultants, and other teams to gather requirements, assess feasibility, and ensure alignment between technical solutions and business goals.Risk Assessment and Mitigation: Identifying potential risks and challenges during the implementation process and developing proactive mitigation strategies to minimize disruptions.Quality Assurance: Ensuring the adherence to best practices, standards, and guidelines in architecture and implementation to deliver high-quality and scalable solutions.Customer Engagement: Collaborating with customers to understand their unique needs, providing technical expertise, and building strong, long-lasting relationships.Requirements Build and Customer Testing: Build to customer requirements and develop test scripts that match their build for end to end testing and support the customer throughout the testing period through to deployment.Innovation and Research: Staying abreast of emerging technologies, industry trends, and best practices to drive innovation and enhance the organization\'s technical capabilities.

Education

• Le Moyne College

  Bachelor of Business Administration (BBA), Management Information Systems (MIS) & Finance

Skills

• Professional Services
• Software Implementation
• C#
• .net
• Business Intelligence
• Xml
• Onboarding
• Sql
• Vendor Management
• Adfs
• Integration
• Salesforce.com
• Applicant Tracking Systems
• Software as a Service (Saas)
• Federated Identity Management
• Web Development
• Business Analysis
• Leadership
• Enterprise Software
• Saas
• Customer Relationship Management (Crm)
• Software Documentation
• Xslt
• Agile Methodologies
• Databases
• Project Management
• Web Services
• Sso
• Html
• Requirements Analysis
• Cloud Computing
• Javascript
• Crm