Jeff Stuart
Senior Manager Customer Excellence at C.H. Robinson
- Role
- Senior Manager Customer Excellence at C.H. Robinson
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jeff Stuart
As an experienced supply chain professional and problem solver, I am passionate about driving advancements in operational excellence, customer satisfaction, and innovative technical solutions. I believe in applying a data-driven analytical approach to transform the customer experience and promote retention and loyalty with of our most strategic customers
Experience
Senior Manager Customer Excellence
Jan 2022 — Present · Wood Dale, IL, US
Ownership of the operational relationship and senior contact for operational excellence with strategic customers, with a focus on incorporating continuous improvement and quality methodologies centered on the customer\'s key performance indicators to drive customer-centric outcomes across the global network
Education
The Ohio State University
Bachelor of Science (B.S.), Transportation and Logistics / Management Information Systems
2002 — 2006
Skills
- 3pl
- Process Improvement
- Transportation Management
- Air Freight
- Performance Management
- Customer Service
- Freight Forwarding
- Business Strategy
- Logistics Management
- Supply Chain Management
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