Jeff Schwind
- Role
- Service Desk Analyst at Iu Health Foundation
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Jeff Schwind
I am a customer satisfaction professional with a diverse background in industry…
Experience
Service Desk Analyst
Sep 2019 — Present
Provide support for all hospitals and doctor’s offices within the IU Health system-Help clients with tier one and tier two issues including, but not limited to, password resets, system lockouts, installation of programs and operating systems-Remote into laptops, desktops, and virtual machines to troubleshoot issues -Document known issues and resolve or escalate if necessary
Skills
- Customer Satisfaction
- Selling
- Sales
- Leadership
- Enterprise Software
- Process Improvement
- Customer Relationship Management (Crm)
- Team Building
- Retail
- Strategic Planning
- Problem Solving
- Account Management
- Management
- Business Process Improvement
- Business Development
- Manufacturing
- New Business Development
- Customer Relations
- Microsoft Office
- Public Speaking
- Key Account Management
- Customer Service
- Dispute Resolution
- Direct Sales
- Insurance
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