Jeff Reed

Information Technology Operations Manager @Hobart Food Equipment and Service

Troy, OH, US
EMAILS
j••••••••@hobartservice.com
MOBILE NUMBERS
+19•••••••10

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WORK HISTORY

Sep 2022 — Present

Information Technology Operations Manager @Hobart Food Equipment and Service

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Troy, OH, US

While continuing to manage the IT Infrastructure team, I have assumed responsibility of the IT Service Desk and am focused on developing, improving, and implementing best-practice IT Service Management (ITSM) fundamentals, with a key focus on simplification.

EDUCATION

2009 — 2011

University of Phoenix

MBA, Concentration in Information Technology

1998 — 2001

Wright State University

Bachelor of Science, Management Information Systems

SKILLS

Emc RecoverpointActive DirectoryXpWindows ServerHardwareServersItilVirtualizationEmc San AdministrationHelp Desk SupportTechnical SupportVsphereVmware EsxVmwareTerminal ServicesMicrosoft Office Communicator 2007Hardware DiagnosticsAvamar BackupWebsenseVisioProject ManagementPromodag ReportingOracleIntegrationProject PlanningIT Service ManagementMicrosoft Sql ServerCross-Functional Team LeadershipSysaidCitrix MetaframeMicrosoft OfficeRightfaxTroubleshootingMicrosoft ExchangeOperating SystemsManagementHp ProliantSharepointDisaster RecoveryDatabases

ABOUT JEFF REED

Self-motivated and results-oriented Information Technology professional with expertise in Data center Supervisor, IT support and administration, Server administration, customer service, and leadership. Skilled in project management regarding IT related corporate-wide projects. Solid record of accomplishment in meeting and exceeding company initiatives, goals, and objectives. Able to communicate effectively and professionally with clients and management at all levels of the company. Leader and mentor of interns, temps, and co-ops helping to guide them through their journey at Midmark.

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