Jeff Ochieng

Business Coach | Retail Operations Leader | Driving Growth & Team Development at Walmart

Role: Business Coach at Walmart
Location: Raleigh, NC, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Jeff Ochieng

I am a results-driven Business Coach at Walmart with experience leading high-performing teams, developing future leaders, and driving operational excellence in retail. My passion lies in empowering associates, improving customer experiences, and executing strategies that deliver measurable growth.

Experience

Business Coach
Walmart
Jan 2024 — Present · Raleigh, NC, US
As a Coach, I lead associates and manage daily operations, while also applying project management and product-focused skills to improve processes, deliver on KPIs, and support Walmart’s omni-channel strategy. • Led cross-functional initiatives to streamline scheduling, inventory, and customer service processes, improving team productivity and store performance. • Applied Agile practices to workforce planning and task execution, reducing inefficiencies and improving delivery times. • Analyzed KPIs and customer feedback to identify trends, build actionable insights, and support data-driven decision-making. • Partnered with internal stakeholders to roll out new digital tools and omni-channel processes, contributing to Walmart’s digital transformation. • Managed team development projects, mentoring associates and building talent pipelines aligned to long-term organizational goals. • Drove process improvement projects, resulting in measurable gains in efficiency, sales performance, and customer satisfaction.

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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