Jeff McKinley
Program Management, Senior Lead @Salesforce
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WORK HISTORY
Program Management, Senior Lead @Salesforce
EDUCATION
University of New Brunswick
Bachelor of Business Administration (BBA)
NBCC (New Brunswick Community College)
Network Support Analyst
SKILLS
ABOUT JEFF MCKINLEY
Driving enterprise‑wide AI adoption for Salesforce’s Agentforce Employee Agents — empowering global users to work smarter, faster, and with greater impact. Backed by 6x Salesforce certifications and 12+ years of program leadership, I bridge strategy and execution to scale customer and employee success worldwide. I’ve helped shape how Salesforce serves customers at scale — building systems, processes, and governance models that enable a person global organization to consistently deliver exceptional customer experiences. My work spans both high‑touch enterprise engagements and scaled delivery models, giving me a holistic view of how to connect strategic vision with operational excellence. In my current role within Salesforce’s PMO, I lead programs that design and deliver AI‑powered solutions — leveraging Agentforce Employee Agents to boost productivity, improve knowledge access, and transform how employees work. I partner across Product, Engineering, Success, and Experience teams to ensure these innovations are seamlessly integrated, adopted at scale, and tied to measurable business impact. What drives me is creating clarity in complex, fast‑moving environments — turning bold ideas into executable strategies and building the structure that allows innovation to thrive. I’m passionate about enabling people, teams, and organizations to work smarter, deliver more value, and embrace the future of AI‑enabled success.
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