Jeff McCrary

About Jeff McCrary

With over 13 years of experience with Operations Management at United Rentals, I focus on…

Experience

1. Operations Manager - Storage and Office Solutions

   United Rentals

   Jan 2013 — Present · Chattanooga, TN, US

   Assist with increasing branch revenue and profitability, while providing superior customer service. Customer relations, sales and rental of equipment, showroom displays and merchandise marketing. Establishing new rental and sales accounts by providing exceptional customer service to call-in and walk-in customers.Processing rental quotations, reservations, contracts, and invoices in compliance with company policies. Maintaining a sufficiently stocked, presentable, and clean showroom. Ensuring customer satisfaction with all inside and outside branch staff. Coordinate and track daily equipment pick-ups and returns. Help maintain a safe environment for customers as well as all inside and outside staff. Help branch staff with technical support including desktop, laptop, mobile device troubleshooting, updates, and upgrades.

Education

• Northeast Alabama Community College

  Associate of Arts (A.A.), Music

  1997 — 1999

• University of North Alabama

  Bachelor of Science (B.S.), Commercial Music

  1999 — 2003

Skills

• Customer Satisfaction
• New Business Development
• Industrial Hygiene
• Sql
• Occupational Health
• Genealogy
• Industrial Safety
• Construction
• Accident Investigation
• Web Design
• Data Analysis
• Six Sigma
• Fall Protection
• Safety Training
• Purchasing
• Process Improvement
• Safety Management Systems
• Music
• Arcgis
• Microsoft Office
• Sales
• Microsoft Word
• Kaizen
• Process Scheduler
• Construction Management
• Gps Applications
• Geographic Information Systems (Gis)
• Microsoft Excel
• Powerpoint
• Operations Management
• Technical Support
• Ehs
• Google Maps
• Cranes
• Contract Negotiation
• Customer Service
• Google Earth
• Autocad
• Behavior Based Safety
• Esri