Jeff Lindquist

About Jeff Lindquist

Demonstrates ability to encourage others and establish a strong collaborative environment.Displays excellent customer service skills with all stakeholders and customers. Adapts to changing job responsibilities.Establishes strong working relationships with peers. Highly motivated and successful classroom trainer.Strong training, teaching and facilitating skills.Manages workflow studies, catastrophe set up and roll out of new claim system. Collaborates with stakeholders to resolve complex problems.Supervised, coached and managed claim processors.

Experience

1. Claims Specialist

   State Farm

   Jan 2017 — Present · Lincoln, NE, US

   Handle complex large loss bodily injury claims including serious injuries and fatalities• Develop rapport and maintain working relationships with plaintiff attorneys while negotiating injury settlements• Responsible for written and oral communications for defense attorneys• Assist defense attorneys with initial litigation planning on suit files • Research and resolve complex coverage questions by conducting thorough investigations• Effectively communicate policy coverage to insureds, claimants, attorneys, medical professionals and repair facilities • Identified by claims management multiple times for remarkable customer service by exceeding service goals and expectations of customers

Education

• University of Nebraska-Lincoln

  Business Administration and Management, General

  1989 — 1991

• Nebraska Wesleyan University

  Bachelor’s Degree, Business Administration and Management, General

  1991 — 1994

Skills

• Microsoft Office
• Event Planning
• Public Speaking
• Insurance
• Microsoft Word
• Claim
• Commercial Insurance
• Customer Service
• Claims Management
• Management
• Team Building
• Powerpoint
• Microsoft Excel
• General Insurance
• Leadership
• Auto Claims
• Property & Casualty Insurance
• Life Insurance
• Strategic Planning