Jeff Kooper
VP of Client Experience at Tyler Technologies | Driving Innovation & Operational Excellence in the Public Sector
- Role
- VP of Client Experience at Tyler Technologies
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jeff Kooper
As VP of Client Experience at Tyler Technologies, I lead initiatives to deliver seamless, transparent, and frictionless experiences that empower state and local government agencies. With a proven track record in driving client-centric strategies, I specialize in building trust, fostering long-term relationships, and aligning organizational goals with stakeholder needs. My expertise includes- Developing innovative solutions that improve retention and satisfaction- Leading cross-functional teams to optimize operational efficiency and deliver measurable outcomes- Collaborating with strategic partners to integrate cutting-edge technologies into client ecosystems. I’m passionate about leveraging my expertise to transform user experiences and accelerate impact in the public sector.
Experience
VP of Client Experience
Feb 2025 — Present · Dallas-Fort Worth, TX, US
Leading initiatives to redefine client engagement and enhance customer lifetime value- Implementing strategies that improve retention, satisfaction, and operational efficiency for state and local government agencies- Collaborating with cross-functional teams to integrate innovative solutions into client ecosystems.
Education
Purdue University
BS, Computer Information Systems
1998 — 2001
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