Jeff Johnson

About Jeff Johnson

Principal Enterprise Cloud Architect with expertise in System Architecture, Customer Experience, Professional Services, and Research & Development. Extensive knowledge of Unified Communication and Contact Center Applications, including Security, Cloud, and Agent Workspaces. Outstanding talent for solving technical issues and ensuring customer satisfaction. Ability to coordinate global groups of people from sales to services to R&D. Clearly communicate technical information, manage problems, and deliver presentations.I am passionate about learning new technology and sharing that with my customers to help them solve their problems.When I think about a project, some of my key aspects include:• User Experience (Features, Access Methods, AI)• Cost (Price, Work and Time needed for the project)• Security (Firewalls, Application Delivery Controllers, Session Border Controllers)• Deployment (Virtual Machines and Containers)• Connectivity (Equinix, Express Route, Direct Connect)My client focus is as a Trusted Advisor and style of helpful friend. My company focus is that I am representing and collaborating with my company along with our vendors and partners.I have been studying Artificial Intelligence, Amazon Connect, and AWS Architecture.I recently completed a project I had been thinking about for a long time where I wrote a Python script that uses weather and AI APIs to tell me what to wear on a bike ride. In Boulder what to wear is complicated by cloud cover, wind, and precipitation and my script takes all of that into account.Reach out to me at j••••••••@gmail.com

Experience

1. Avaya Solution Architect

   Avaya

   Jan 2026 — Present · CO, US

Education

• University of Colorado Boulder

  MS

• University of Cincinnati

  BS

Skills

• Visio
• Linux
• Routing
• C++
• Avaya Products
• Sip
• Wireless Mobility
• Ip
• Ivr
• Telephony
• Qos
• Cti
• Software Development
• Mobility Strategy
• Tdm
• Avaya
• Unix
• Shell Scripting
• Voice Over Ip (Voip)
• Session Initiation Protocol (Sip)
• Ethernet
• Leadership
• Unified Messaging
• Sip Trunking
• Isdn
• Wireless
• Switches
• Telecommunications
• Embedded Systems
• Unified Communications
• Tcp/Ip
• Voip
• Modular Messaging
• Team Building
• Avaya Technologies
• H.323
• Wireless Networking
• Media Gateways
• Internet Protocol Suite (Tcp/Ip)