Jeff Hofstetter
CLIENT SUCCESS VP | PROFESSIONAL SERVICES VP | SaaS | SOFTWARE | BUSINESS DEVELOPMENT | ALLIANCES
- Role
- Vice President of Professional Services at Advantive
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jeff Hofstetter
SOFTWARE CLIENT SUCCESS | PROFESSIONAL SERVICES | CONSULTING Senior Client Success and Professional Services Leader with an indelible reputation for delivering business outcomes for clients and shareholders alike. Proven track record of leading, growing, and changing organizations focused on client success while meeting internal financial objectives. Broad experience building global consulting, implementation, client success, and learning & development organizations delivering software solutions in both SaaS and On-Premise environments. Demonstrative record achieving top-line and bottom-line results in fast growth, mature, and turnaround situations on a global basis. Established experience in client full lifecycle from sales, contract negotiation, and executive sponsorship. Create and implement strategies to drive growth, profitability, and optimize opportunities as a business strategist who builds value through contributions in business outcomes, productivity enhancements, cost reduction, quality control, and talent management. Competencies: Professional Services, Client Success, consulting, SaaS, Agile, practice development, delivery methodology, business development, Client Lifecycle management, solution adoption/retention/expansion, P&L management, customer playbooks, segmentation, budget and forecasting, solution sales, M&A, alliances, learning & development, talent management, managed services, onshore and offshore resourcing, strategic planning, contract negotiations, executive relationships, program and project management I’m always interested in making new acquaintances or discussing new opportunities. Reach out if you want to talk about client success, consulting, technologies, or the future of professional services.
Experience
Vice President of Professional Services
Oct 2022 — Present · Houston, TX, US
Building and leading the Professional Services organization including consulting, implementation, PMO, and education services teams.\\\\n\\\\nFocused on successfully delivering on our client\'s business outcomes and driving their value realization.
Education
California State Polytechnic University-Pomona
BS, Computer Science
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