Jeff Hiller

Sr Director, IT @RRD

Guelph, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 1984 — Present

Sr Director, IT @RRD

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Strong leader responsible for multi-discipline department across various countries including vendor management associated with global support services and North American Field Services organization. Strong vendor management skills working with on-shore and off-shore resources in the areas of technical service desk, application development and telephony support and billing services. Strategic direction as product owner for Corporate Messaging & Collaboration and IT Service Management cloud platforms. Liaison with business leaders across multiple divisions to develop successful technical integrations to support corporate business plan.

EDUCATION

1981 — 1983

Mohawk College

Accounting and Finance

1994 — 1996

Conestoga College

Occupational Safety and Health Technology/Technician

SKILLS

IT StrategySoftware DevelopmentLeadershipProcess ImprovementStrategic PlanningOutsourcingInformation TechnologyTroubleshootingCustomer ServiceProject ManagementChange ManagementBusiness AnalysisVendor ManagementIT OperationsIT ManagementBusiness Process ImprovementTeam Leadership

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Jeff Hiller — Sr Director, IT at RRD in Guelph, ON, CA | Unifers