Jeff Hamilton
Customer Experience Manager, US Public Sector Cisco
- Role
- Service Delivery Leader, Us Public Sector Customer Experience--services at Cisco
- Location
- Falls Church, VA, US
- LinkedIn followers
- 500 followers
Experience
Service Delivery Leader, Us Public Sector Customer Experience--services
May 2017 — Present · Washington, DC, US
Leads a team of Project Managers and Engineers to deliver high quality solutions and outcomes to Cisco\'s customers in the Federal Civilian market. Serves as the single point of ownership and accountability for all Cisco service delivery related activities-driving productivity and successfully managing projects to maximize customer loyalty and satisfaction with key customer stakeholders and decision makers.
Education
Georgetown University
English
1986 — 1990
Skills
- Security
- Enterprise Software
- Strategic Planning
- Management
- Account Management
- Saas
- Integration
- Requirements Analysis
- Cloud Computing
- Leadership
- Project Management
- Strategy
- Business Analysis
- Business Development
- Program Management
- Risk Management
- IT Strategy
- Business Strategy
- Data Center
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