Jeff Grimm

Associate Director-WFM Forecasting at Humana

Role: Associate Director-wfm Forecasting at Humana
Location: New Albany, IN, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Jeff Grimm

23 years as a call center and consumer experience professional with extensive experience…

Experience

Associate Director-wfm Forecasting
Humana
Dec 2024 — Present · Louisville, KY, US

Education

Indiana Academy
High School Diploma, General
1981 — 1983

Skills

Workforce Management
Vendor Management
Inspiring People
Avaya
Analytical Skills
Supervisory Skills
Operational Efficiency
Customer Satisfaction
Training
Influential Communicator
Strategy
Leadership
Analysis
Call Centers
Strategic Planning
Aspect
Business Process Improvement
Data Analysis
Contact Centers
Consensus Building
Forecasting
Erlang
Capacity Planning
Performance Management
Crm
Management
Team Building
Customer Service
Business Analysis
Vision
Time Management
Process Improvement
Customer Experience

Contact information

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Work email
•••••@humana.com
Personal email
•••••@•••••.com
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Current company

Humana

Insurance · 49K employees · Louisville, Kentucky, United States

Humana will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact y••••••••@humana.com to validate the request At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

humana.com

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About Jeff Grimm

Experience

Associate Director-wfm Forecasting

Education

Indiana Academy

Skills

Find verified contacts for anyone on LinkedIn