Jeff Eckenrode
Chief Operating Officer at Hashtag Cannabis
- Role
- Chief Operating Officer at Hashtag Cannabis - Redmond
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jeff Eckenrode
I am a writer, educator and business leader who loves to tackle tough problems. For 10…
Experience
Chief Operating Officer
Jan 2016 — Present · Seattle, WA, US
As Chief Operating Officer (COO) I designed and implemented organization-wide goal-setting and reporting structures across three business units, enhancing alignment and leadership accountability. I assembled and maintained a healthy and high-functioning leadership team. I also created and spearheaded a company-wide learning and development strategy, including job-based skill mapping and performance metrics.My accomplishments include- Orchestrated group leadership meetings and creative problem solving sessions to address urgent and important company problems- Produced 50+ branded content assets, boosting internal training efficiency and driving a 20% increase in online engagement across target platforms- Increased customer retention by 15% over 12 months by implementing a new CX strategy- Transformed organizational processes using Lean, Six Sigma and Kaizen methodologies- Increased sales by 10% over 12 months by implementing new SEO and Procurement strategies - Delivered public speeches on Organizational Development & Change Management to University and Business Leader Audiences
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