Jeff Dunn
Vice President, Digital Experience @Rogue Credit Union
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WORK HISTORY
Vice President, Digital Experience @Rogue Credit Union
Medford, OR, US
The role of VP, Digital Experience provides strategic leadership, vision, and oversight for the organization\'s digital experience aspirations. This includes, in partnership with senior management, shaping the digital strategy and overseeing the execution of digital projects and services. Outcomes include enhanced member experience, operational efficiency, continuous new member acquisition, and ensuring the organization\'s long-term sustainability and competitive advantage through improved member loyalty. The VP partners with department leaders across the organization to influence and drive change in creating best-in-class digital experiences. Provides managerial leadership, ensuring teams achieve goals and metrics and fosters an environment of exceptional member service, operational excellence, and active member participation.
EDUCATION
Brigham Young University
BS, Business Management, Marketing w/ Accounting/Econ Minor
SKILLS
ABOUT JEFF DUNN
AREAS OF EXPERTISEOnline MarketingUser Experience OptimizationAnalytics & Data InterpretationUsability & A/B TestingTeam BuildingVoice of Customer IntegrationMobile Commerce & AppsContent Marketing Cross-Functional CollaborationP & L ManagementSite Operations & TechnologySocial MarketingCustomer Experience TransformationProgram ManagementDigital Transformation
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