Jeff Dunn

Vice President, Digital Experience @Rogue Credit Union

Honolulu County, HI, US
MOBILE NUMBERS
+15•••••••14

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WORK HISTORY

Oct 2023 — Present

Vice President, Digital Experience @Rogue Credit Union

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Medford, OR, US

The role of VP, Digital Experience provides strategic leadership, vision, and oversight for the organization\'s digital experience aspirations. This includes, in partnership with senior management, shaping the digital strategy and overseeing the execution of digital projects and services. Outcomes include enhanced member experience, operational efficiency, continuous new member acquisition, and ensuring the organization\'s long-term sustainability and competitive advantage through improved member loyalty. The VP partners with department leaders across the organization to influence and drive change in creating best-in-class digital experiences. Provides managerial leadership, ensuring teams achieve goals and metrics and fosters an environment of exceptional member service, operational excellence, and active member participation.

EDUCATION

1984 — 1987

Brigham Young University

BS, Business Management, Marketing w/ Accounting/Econ Minor

SKILLS

Project ManagementDirect MarketingE-CommerceRetailMulti-Channel MarketingMulti-Channel RetailAnalyticsMerchandisingStrategic PlanningCross-Functional Team LeadershipCustomer ExperienceDigital MarketingIncome StatementTeam BuildingForecastingLeadershipCrmUser ExperienceP&L ManagementB2bStrategyMarketingOnline MarketingCustomer InsightIntegrated MarketingBusiness IntelligenceInventory ManagementManagementP&L

ABOUT JEFF DUNN

AREAS OF EXPERTISEOnline MarketingUser Experience OptimizationAnalytics & Data InterpretationUsability & A/B TestingTeam BuildingVoice of Customer IntegrationMobile Commerce & AppsContent Marketing Cross-Functional CollaborationP & L ManagementSite Operations & TechnologySocial MarketingCustomer Experience TransformationProgram ManagementDigital Transformation

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