Jeff Dunn

About Jeff Dunn

At Genie Aerial Work Platforms, we are dedicated to serving our customers at the highest level. We represent quality in everything we do: safe, dependable products backed by unsurpassed support. Customers are our primary focus. The success of Genie is based on the success of our customers—today and in the future.Our dedicated and professional Warranty Team supports this mission statement by being responsive to customer inquiries, innovation and process improvement. Our goal is very simple; We strive to be the recognized leader in Warranty for our industry as defined by our customers and our peers. We are easy to do business with and continuously improve to reduce time from claims submission to credit. Ultimately our goal is to reduce warranty expense by eliminating field failures altogether thru engineering, service and aftermarket support innovations. Until that vision is realized, we will continue to support you, our most valued customer, by streamlining the warranty process and reducing touches from end to end. If we ever fail to meet your needs or if you have any feedback on how we can improve, we encourage your comments. Please e mail the Team at A••••••••@terex.com or e mail me directly at J••••••••@terex.com or call me on my cell phone 20••••••42Thank you for your business and for your continued support. Jeff Dunn

Experience

1. Warranty Manager

   Genie

   Jan 2002 — Present

   Warranty program manager for TEREX Aerial Work Platform Division. Customer focused and the recognized industry leader in aftermarket and warranty support. Our Goal is to be easy to do business with and process your claims fairly and expeditiously. Our dedicated team have years of claims experience and are committed to providing great service. Please reach out to us if your need any assistance. A••••••••@TEREX.COM

Education

• Griffin College

  2 year technical program in Electronics and Robotics , Robotics

  1985 — 1986