Jeff Dalton
Senior Manager @ Murphy USA | PRINCE2 Agile® Foundation & Practitioner
- Role
- Senior Manager, IT Pmo at Murphy USA
- Location
- El Dorado, AR, US
- LinkedIn followers
- 500 followers
About Jeff Dalton
As an Associate Director - Program Management Office at Chewy, I develop and lead the PMO and Change Management Organization for the customer service team, which supports over 20 million customers and agents across multiple channels and platforms. I have over 20 years of experience in leading business and IT programs in various industries, including online retail, financial services, manufacturing, and healthcare.My core competencies include developing high-performing teams, accelerating the delivery of business value, and driving innovation and transformation. I have successfully led strategic initiatives such as the integration of a $1B partnership with Douglas Elliman, the largest real estate firm in the US, and the transformation of the learning processes and systems of Amazon\'s Selling Partner Support organization. I am also certified in PRINCE2 Agile, a globally recognized framework for agile project management.
Experience
Senior Manager, IT Pmo
Apr 2024 — Present · El Dorado, AR, US
Education
The University of Texas at San Antonio
BS, Computer Science
1983 — 1988
DePaul University
Non-degree seeking, Business, Management, Marketing, and Related Support Services
1994 — 1996
Skills
- Systems Analysis
- Governance
- Business Process Improvement
- Management
- Software Development Life Cycle (Sdlc)
- Program Management
- Program/Project Management
- Consulting
- Business Intelligence
- Integration
- Risk Management
- Strategic Planning
- Project Planning
- Process Improvement
- Project Management
- Vendor Management
- Financial Services
- Quality Assurance
- Process Engineering
- Business Analysis
- Business Strategy
- Application Architecture
- Leadership
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