Jeff Cretarolo
Director, Global Professional Services - Americas
- Role
- Service Line Director, Professional Services at Akamai Technologies
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jeff Cretarolo
Professional Services / Customer Success / Client Services - Empowering leader…
Experience
Service Line Director, Professional Services
Sep 2021 — Present · Seattle, WA, US
Provide leadership to a team of 70, including service line managers, solutions architects, project managers, security consultants and security architects• Delivering world-class services and support to our customers by executing initiatives that achieve product and revenue goals• Managing core financial and operating metrics in order to ensure team remains on track towards targets• Leading through partnering, effective communication and strategic planning to foster long term growth throughout the organization
Skills
- Live Video Streaming
- Team Management
- Consulting
- Management
- Cross-Functional Team Leadership
- Engagement Management
- Sales Engineering
- Customer Relations
- Pmp
- Program Management
- Account Management
- Change Management
- Problem Solving
- E-Learning
- Professional Services
- Vendor Management
- Pre-Sales
- Technical Training
- Business Strategy
- Akamai
- Documentation
- Strategy
- Integration
- Cdn
- Learning Management Systems
- Software Documentation
- Solution Architecture
- Planning
- Site Delivery
- Requirements Analysis
- Consultancy
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