Jeff Crawford
Managing Director at Citi - Global Fraud Prevention - Global Head of Financial Threats
- Role
- Global Head of Financial Threats - Managing Director at Citi
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jeff Crawford
Executive with over 28 years of Credit, Lending, Fraud, Collections, Recovery, and…
Experience
Global Head of Financial Threats - Managing Director
Mar 2012 — Present · Atlanta, GA, US
2012 – Present Citigroup – Atlanta, GAFraud Risk Executive – Global Head of Financial Threats September 2021 – Present• Responsible for developing the strategy for Financial Crimes Prevention and Detection efforts across the Consumer Business portfolios• Responsible for driving a dedicated focus on Retail Bank acquisitions processes and controls, enabling the expansion of account approval while mitigating mule/fraud risk• Identify synergies between 1st party, AML and 3rd party fraud and implement specifics risk prevention and mitigation strategies in partnership with the AML and Credit organizationsFraud Risk Executive– Global Process Integration March 2019 – September 2021• Responsibility for Global Process Integration in Global Consumer Bank Fraud Prevention• Accountability for Global Strategic Planning aligned with the Total Cost of Fraud (Losses plus Expense) • Alignment and Integration of key initiatives that ensures Citi remains ahead of the emerging threatlandscape and maintains alignment of best in class capabilities across all RegionsFraud Risk Executive - North America Fraud Utility June 2017 - February 2019 - Covering all aspects of Fraud Policy, Strategy, Analytics, and Operations for Citi Branded Cards, Retail Services, and Retail Bank including Commercial and Small Business products -~3500 FTE Operations Senior Manager – Consumer Cards & Retail Bank August 2015 – June 2017 - Responsibility for North America Credit Operations - Citi Branded Cards, Retail Services, and Retail Bank Lending including Commercial and Small Business loans FTE Consumer Business Operational Risk and Control – North America Consumer Cards March 2012 – August 2015 - Regional responsibility for developing, implementing, and monitoring the Operational Risk Framework and Business Risk & Control Management function across North America Cards businesses
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