Jeff Cohen

About Jeff Cohen

Results-oriented technical writer/editor, content strategist, information designer, training curricula developer/facilitator, eLearning developer, business continuity planner, business analyst, and project leader with demonstrated track record of success in Fortune 500 and startup companies. Employs various documentation/information design techniques and tools to develop high quality, technically accurate documentation/work products geared specifically to the intended end-user audience. Proven ability to quickly assimilate complex technologies and make timely, value-added contributions to each and every project assigned. Collaborates effectively with all levels within/outside an organization, including hardware/software engineers, scientists, trainers, end users, marketers, senior managers, directors, and government personnel. Adept at leading high-profile projects (e.g, Disaster Recovery, Business Process Improvement, and Document Alignment) and supervising other technical writers.

Experience

1. Sr Documentation Specialist Technical Writer

   Verifi Inc

   Oct 2014 — Present · Beverly Hills, CA, US

Education

• UCLA

  Coursework in Computer Programming & Data Processing

• Minnesota State University, Mankato

  Post-Graduate Coursework in Community Education & School Administration

• Hamline University

  BA

Skills

• Vendor Management
• Framemaker
• Disaster Recovery
• Agile Project Management
• Agile Methodologies
• Technical Documentation
• Robohelp
• Quality Assurance
• Software Development Life Cycle (Sdlc)
• Process Improvement
• Start-Ups
• Integration
• Enterprise Software
• Software as a Service (Saas)
• Knowledge Management
• Technical Writing
• Business Process Improvement
• Online Help
• Strategy
• Training
• Sharepoint
• Leadership
• Software Documentation
• Sdlc
• Software Project Management
• Saas
• Content Management
• Visio