Jeff Bernal

Senior Vice President - Operational Risk Group Manager

Role: Senior Vice President - Operational Risk Group Manager at Citi
Location: Dallas-Fort Worth, TX, US
LinkedIn followers: 500 followers

About Jeff Bernal

Influential senior leader with 25 years of experience within the financial services industry supporting banking operations and technology.Built and led 100+ team member organizations for onshore and offshore operations.Extensive experience negotiating third party contracts with medium and large sized multinational companies which led to millions in cost savings and reduced supplier spend.Results oriented with proven success in managing large and complex process optimization, Third-Party Oversight (TPO), Operational Risk, and Compliance programs.Experience interacting with financial regulators including the OCC (Office of the Comptroller of the Currency), the FRB (Federal Reserve Board), and the CFPB (Consumer Financial Protection Bureau).Core Competencies:• Team Leadership • Third-Party Oversight (TPO) • SLA and KPI Management• Business Process Outsourcing (BPO)• Business Risk and Controls• Compliance and Operational Risk• Procurement and Sourcing• Process Optimization • Project Management• Large Scale Process Transformation• Issues Management• Internal & Regulatory Audit Oversight

Experience

Senior Vice President - Operational Risk Group Manager
Citi
Jan 2022 — Present · Irving, TX, US
Leading the Enterprise TPM (Third Party Management) Audit Management & Readiness team to manage and coordinate TPM Internal Audits and Second Line of Defense (2LoD) reviews across the enterprise. Partner with Internal Audit, ICRM (Independent Compliance Risk Management), and ORM (Operational Risk Management) to lead process walkthroughs, collect and review audit deliverables and materials, and discuss potential observations and issues.

Education

Florida Atlantic University
Bachelor of Arts Degree, Business Management and Real Estate

Skills

Mortgage Banking
Mortgage Lending
Finance
Business Process Improvement
Executive Management
Relationship Management
Negotiation
Leadership
Cross-Functional Team Leadership
Due Diligence
Management
Software Documentation
Project Management
Banking
Risk Management
Financial Analysis
Process Improvement
Financial Services
Portfolio Management
Contract Negotiation
Vendor Management

Contact information

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Work email
•••••@citigroup.com
Personal email
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Current company

Citi

Financial Services · 192K employees · Founded 1812 · New York, New York, United States

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.

citigroup.com

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