Jeff Bensch
Software Support Manager at Smokeball
- Role
- Software Support Manager at Smokeball - Legal Software
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jeff Bensch
Collaborative leader with a passion for achieving as a team. Skilled in customer success,…
Experience
Software Support Manager
Sep 2017 — Present · Chicago, IL, US
I lead an award winning team of front-line IT customer support specialists. The team manages all incoming tickets and technical questions. I collaborate with department leaders including customer success, product, and development to improve internal and external processes.
Education
University of Findlay
B.A.
Skills
- Account Management
- Microsoft Excel
- Leadership
- Program Management
- Event Planning
- Management
- Team Building
- Newsletters
- Sales
- Research
- Five9 Adminstrator Certified
- Sales Management
- Public Speaking
- Policy
- B2b
- Customer Service
- Customer Satisfaction
- Training
- Insurance
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