Jeff Albrecht

About Jeff Albrecht

Experienced, passionate Microsoft Azure & IT Operations Service support leader. Over 15 years of strong IT experience team leading, training, and working with team members in the most challenging and complex Microsoft IT environments. Outstanding organizational, communication, and interpersonal skills, including the ability to work with engineers and leadership team. Proven to get work completed end-to-end on-time with a high focus on quality and detail. Flexible and excited to learn all aspects of any new technologies and a strong analytical problem solver. IT Operational Service Support EngineerMicrosoft Certified Cybersecurity Architect Expert | Microsoft Certified Azure Solutions Architect ExpertMicrosoft 365 Certified Administrator Expert | Microsoft Certified Azure Administrator AssociateMicrosoft Certified Identity and Access Administrator AssociateProblem Solving Skills |Ability to Meet Deadlines | Multi-team Collaboration | Project Management | Team Lead | Azure Solutions Architect | Azure Administration | Azure Storage Management | Microsoft 365 Administrator | Azure Data Management | Microsoft Entra ID)| Cybersecurity Architect | MS Cluster Service Configuration | SQL Server Admin | Windows Server OS | Azure DevOps | Kusto Query | PowerShell | MS Hyper-V | ITIL Foundation CertifiedRelevant skills include:• Working experience with TCP/IP, DHCP, AD, DNS, and SQL Clustering.• Strong technical skills operating, deploying, and supporting Windows Server Operating System.• Strong working experience with SQL Server, IIS, Microsoft Hyper-V, SCVMM (System Center Virtual Machine Manager), MSCS (Microsoft Cluster Service), and Microsoft SharePoint.• Experience with PowerShell scripting.• Hands on working experience with the installation, configuration and troubleshooting of HP & Dell Server hardware (hard drives, SCSI controllers, memory, network cards, etc.).• Experience racking/un-racking Data Center servers including the set up and configuration of network cabling & connections.• Working knowledge of Microsoft Azure Administration and Microsoft Azure Data management.• I have currently been advancing my technical skills in Azure technologies through online training courses and hands-on lab modules in my Azure subscription connected to my On-prem domain along with On-prem Windows OS installations, Windows Clustering, SQL Server Clustering, SQL Server SSIS, S2D storage, MS Hyper-V, Active Directory, DNS, DHCP and Networking.

Experience

1. Technical Program Manager Ii

   Microsoft

   Jan 2026 — Present · Redmond, WA, US

   Manage Microsoft Azure first‑party customer capacity across global regions, ensuring reliable, scalable, and seamless support for internal Microsoft services teams.• Partner with cross‑functional engineering, operations, and business teams to optimize capacity utilization and elevate the internal customer experience.• Lead strategic initiatives that strengthen operational efficiency, reduce waste, and drive measurable cost savings across regions.• Streamline capacity planning workflows and readiness processes to meet evolving demand and maintain high availability for mission‑critical workloads.

Education

• City University of Seattle

  Undergraduate / Bachelor of Science Degree Studies, Computer/Information Technology Administration and Management

• Lansing Community College

  Associate of Arts degree, General Studies

Skills

• Microsoft Products
• IT Strategy
• Virtualization
• Hyper-V
• Internet Information Services (Iis)
• Iis
• Cloud Computing
• Microsoft Sql Server
• Sccm
• Project Management
• System Deployment
• Servers
• Itil
• Sharepoint
• Data Center
• Citrix
• Infrastructure
• Enterprise Software
• Enterprise Architecture
• Dns
• IT Service Management
• Vmware
• Server Architecture
• Active Directory
• Windows Server
• Powershell
• IT Operations
• Microsoft Exchange
• Microsoft Technologies