Jeff Ahituv
Customer Success @ Righthand Robotics
- Role
- Customer Success Account Manager at Righthand Robotics, Inc
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jeff Ahituv
Results-oriented Industrial Engineer with a Master\'s in Engineering Management and a…
Experience
Customer Success Account Manager
Mar 2022 — Present · Somerville, MA, US
Enhanced the Fleet Performance data pipeline, developing scripts for data receiving and processing of 60M datapoints• Designed and maintained 20 cloud-based interactive dashboards, showcasing robot performance data across customer fleets. Offering warehouses to do real time loss analysis and optimization for their piece picking supply chain• Spearheaded the effort to increase daily robot usage at a customer site by 2.5x, while reducing reliability and quality issues by 5x and 6x respectively in 9 months• Liaised between customers/partners and internal engineering units for feature development, evaluations, testing and support • Led efforts in establishing optimal approaches and strategies for Robotic Piece Picking and defined what is pickable• Established automated alerts to flag anomalies when key metrics deviated from predefined thresholds• Managed a repository of robot picking images + videos to support ongoing projects
Education
Northeastern University
Bachelor of Science - Master of Science, Industrial Engineering, Engineering Management
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