Jeff Adams

About Jeff Adams

Passionate digital technology and marketing executive with 19+ years of experience implementing customer engagement strategies and solutions that benefit clients, their customers and the world we live in. At ICF, my team delivers technology, analytics, marketing, and customer care services for some of the nation’s largest, most complex and leading demand side initiatives including Baltimore Gas & Electric (BGE), Georgia Power, New Jersey Office of Clean Energy, Southern California Edison and U.S. Department of Energy (DOE). Member of the Association of Energy Service Professionals and committee member of the Northern Virginia Technology Council. Hold two U.S. patents related to the submission of online applications and the customer experience.

Experience

1. Senior Vice President

   ICF

   Feb 2014 — Present

   Working closely with clients to leverage ICF’s national data universe and proprietary analytics, multichannel marketing, customer care services and the emerging application of building controls to drive behavioral change that benefit the end consumer across their energy journey but also the utility, yielding sustained engagement, customer satisfaction and loyalty.

Education

• Yale School of Management

  MBA

  1996 — 1998

• Yale School of Forestry and Environmental Studies

  MES

  1995 — 1998

• Dartmouth College

  BA

  1989 — 1993

Skills

• Proposal Writing
• Sustainability
• IT Strategy
• Energy
• Due Diligence
• Change Management
• Business Process Improvement
• Management
• Project Management
• Strategic Planning
• Business Strategy
• Energy Policy
• Business Analysis
• Program Management
• Management Consulting
• Government
• Business Development
• Energy Efficiency
• Leadership
• Strategy
• Renewable Energy