Jeff Anderson

Experience

1. Software Developer

   ProAssurance

   Jun 2024 — Present

   Develop, configure, and customize applications and workflows on the ServiceNow platform to meet business needs and improve operational efficiency.Build and maintain Service Portal components, including widgets and custom UI elements, to enhance user experience.Implement server-side and client-side scripting such as business rules, client scripts, UI policies, and script includes to automate processes and enforce data integrity.Design and automate complex workflows using Flow Designer and integrate third-party systems via REST APIs to enable seamless data exchange.Collaborate with cross-functional teams in Agile/Scrum environments, participating in sprint planning, reviews, and retrospectives to ensure timely delivery of high-quality solutions.Utilize tools like ServiceNow Studio, Postman, and version control systems to support development, testing, and deployment.Continuously update platform knowledge and skills through training and certifications to leverage the latest ServiceNow features and best practices.

Education

• Bethel University, College of Professional Studies

  Bachelor's Degree

  2014 — 2016

• Western Governors University

  Bachelor of Science - BS

  2020 — 2023

• University of Tennessee at Martin

  Bachelor's Degree

  2013 — 2014

Skills

• Places of Worship
• Facilities Management
• Conference Coordination
• Managed Print Services
• Customer Service
• Audio Visual Integration
• Contract Management
• A/V Installation
• Audio Visual Support
• Process Scheduler
• Cmms
• Infocomm Cts
• Social Media
• Print Management
• Public Speaking
• Move Planning
• Bulk Mailing
• Archibus
• Project Planning
• Project Management
• Team Building
• Conference Support