Jef Cracklen
VP, Education @Uptempo
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WORK HISTORY
VP, Education @Uptempo
Uptempo is the new combination of three leading innovators in the marketing performance management space: BrandMaker, Allocadia, and Hive9. As Senior Director of Education, I oversee all internal and external Allocadia, BrandMaker, and Hive9 product enablement. I support a team of Technical Writers, Instructional Designers, Trainers, and LMS Administrators as they develop and deliver User role-based product documentation and training, as well as process training.
EDUCATION
Vancouver Community College
Provincial Instructors Disploma
ABOUT JEF CRACKLEN
Established leadership professional with experience in leading educational initiatives, strategic planning, project/program management, marketing performance management, and organizational growth • Proficient at implementing best practices by leveraging process improvement and streamlining capabilities to improve the effectiveness and impact of education program delivery • Proven background in implementing Marketing Performance Management software-as-a-service (SaaS) application for SMB and Enterprise customers, enabling customer success • Expertise in curriculum design, staff leadership, strategic planning, fostering/promoting employment equity initiatives, and fostering inclusive learning environments supporting educational excellence. • Strong leadership, cross-functional relationship building, negotiation, and conflict resolution capabilities to articulate and execute strategic plans and educational vision, and exceptional ability to deal with the ever-changing global environments
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