Jef Kempf
Vice President,SMB Retention at Charter Communications
- Role
- Vice President, Smb Retention at Charter Communications
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
About Jef Kempf
Results driven professional with expertise in strategic planning, project management…
Experience
Vice President, Smb Retention
Feb 2024 — Present · Charlotte, NC, US
Skills
- Call Center
- Team Building
- Management
- Forecasting
- Master Scheduling
- Training
- Customer Satisfaction
- Team Leadership
- Project Management
- Call Centers
- Contact Centers
- Microsoft Excel
- Coaching
- Employee Relations
- Strategic Planning
- Operations Management
- Customer Experience
- Interviews
- Performance Metrics
- Budgets
- Vendor Management
- Business Analysis
- Customer Relationship Management (Crm)
- Telecommunications
- Analysis
- Recruiting
- Marketing
- Performance Management
- Crm
- Cross-Functional Team Leadership
- Leadership
- Salesforce.com
- Workforce Management
- Microsoft Office
- Sales
- Avaya
- Customer Retention
- Customer Service
- Process Scheduler
- Process Improvement
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