Jeevitha Reddy
Customer Success Manager
- Role
- Customer Success Manager at apna
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Aug 2024 — Present · Bengaluru, IN
Customer Success professional with 14+ years’ experience driving client retention, renewals, and expansion & product adoption across SaaS, B2B, and service industries. Proven record of reducing churn by 85%, improving onboarding efficiency by 70%, and unlocking upsell opportunities that contributed to double-digit revenue growth.Adept at leading cross-functional teams, resolving high-stakes escalations, and delivering measurable value to enterprise clients.
Education
MARIS STELLA COLLEGE
Travel and tourism management
2006 — 2009
Christ University, Bangalore
Masters in Tourism administartion
2009 — 2011
MARIS STELLA COLLEGE
Travel and Tourism Management
2004 — 2006
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