Jeevan Joy Mathews
Product Owner @Alshaya Group
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WORK HISTORY
Product Owner @Alshaya Group
London, ON, CA
Led enterprise digital transformation initiatives for retail store solutions supporting 90+ global brands and stores across multiple regions.Owned and executed product strategy and roadmaps for POS and store technology platforms, aligning business objectives, operational efficiency, and customer experience.Gathered, analysed, and documented business, functional, and non-functional requirements, converting them into prioritized user stories, epics, and features within the product backlog.Acted as the primary Product Owner and stakeholder interface, coordinating between business leaders, engineering teams, QA, and third-party vendors to ensure alignment and value delivery.Applied Agile, Scrum, and SAFe methodologies, managing sprint planning, backlog refinement, PI planning, and incremental releases to ensure predictable delivery.Oversaw UAT, testing, and quality assurance, ensuring high system reliability, compliance, and seamless in-store user experience.Delivered multiple store digitization, e-commerce, and mobile application initiatives, managing scope, dependencies, timelines, budgets, and risks across parallel programs.Led governance and status reviews, providing executive-level reporting on delivery progress, risks, and KPIs.Led the end-to-end in-house development of a modern, enterprise-grade POS platform built on a contemporary technology stack, delivering 100% core retail functionality (sales, promotions, payments, refunds, integrations) within an accelerated 4-month timeline, supporting high-volume retail operations and enabling future scalability.Improved delivery efficiency by reducing dependency on external vendors, accelerating release cycles and strengthening internal product ownership.
EDUCATION
Karunya Institute of Technology and Sciences
Bachelor of Engineering (B.E.), Computer Science Engineering
Cochin University of Science and Technology
Master of Technology (M.Tech.), Computer Science(Specialization In Data Security)
ABOUT JEEVAN JOY MATHEWS
I am a Product Owner at Alshaya Group, one of the world’s leading international retail franchise operators, managing over 90 global brands and stores across the Middle East, North Africa, Russia, Turkey, and Europe.With 13+ years of experience spanning product management, business analysis, project management, and agile delivery, I specialize in driving large-scale digital transformation initiatives across store solutions, supply chain systems, CRM platforms, and enterprise retail technologies. I have successfully led cross-functional teams to translate complex business needs into scalable, high-impact digital products that improve store operations, customer experience, and overall business performance.My expertise includes product vision and roadmap ownership, stakeholder engagement, requirements discovery, and converting user needs into clear, actionable user stories and delivery plans. I serve as a trusted bridge between business stakeholders, engineering teams, and external vendors, ensuring alignment, transparency, and value-driven delivery using Agile and SAFe methodologies.A recent key achievement includes leading the in-house development of a fully functional, modern POS platform built on the latest technology stack—delivered end-to-end with complete retail functionality in an aggressive 4-month timeframe. This solution now serves as a foundation for scalable, future-ready store operations.I hold multiple professional certifications, including PMP®, CBAP™, SAFe® PO/PM, SAFe® Agilist, CSPO®, and CSM®, reflecting my strong foundation in both strategic product leadership and execution excellence.My mission is to create innovative, resilient, and customer-centric digital solutions that empower retail teams, elevate customer journeys, and deliver measurable business outcomes.
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