Jeevan Reddy Maram
Senior Manager, Process Engineering @CIBC
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WORK HISTORY
Senior Manager, Process Engineering @CIBC
EDUCATION
La Trobe University
Master of International Business
Alliance Française de Bangalore
French Language
Visvesvaraya Technological University
MBA
Alliance française de Bangalore
French Language Course
Newcomer centre of Peel
LMANC (Labour Market Access for Newcomers program)
Alliance française de Bangalore
A1 - Beginner and A2 - Elementary
SKILLS
ABOUT JEEVAN REDDY MARAM
Business Analyst - Process Improvement : • Over 8 years of experience in Business process improvements, design, and documentation that includes engagement with stakeholders to understand, document, and analyze current state (As-Is) of the process through interviews/ workshops, further identify risks, gaps, pain points and then re-design a future state (To-Be) with improvements/ automation. • Executed projects that primarily focused on reducing cost and increasing process efficiency. • Expertise in executing end-to-end cross-functional and cross-geographic projects with proven project life cycle management experience from project initiation through to closure in a fast paced and dynamic environment. • Most of my projects were in the Procure to Pay, Order to Cash, Record to Report, Hire to Retire and Warehouse domains, which enabled me to have an excellent understanding of flow of activities in these domains. • Detailed understanding of the RPA project implementation that includes, prepare for RPA, Solution design, Build RPA, Test RPA, Stabilize RPA, and Constant improvement. Possess experience in collecting and documenting business requirements and identifying processes/ activities for automation. Excellent knowledge of UiPath and Blue Prism. • Excellent knowledge of Agile Scrum methodology. Well versed with Scrum framework and artifacts that are maintained during Sprints along with the tools such as Jira and Miro. • Expertise in process improvement techniques/ methodologies such as Kaizen framework, 5Whys, 5S, Lean, Six Sigma methodology (DMAIC), Cause-Effect Analysis and FMEA. • Obtained Lean Six Sigma Green Belt certification from KPMG, India and Certified Scrum Master certification from Scrum Alliance, USA. Completed RPA Business Analyst training from UiPath. • Advanced knowledge & demonstrated experience in Microsoft Word, Power Point, Excel, Visio, and Minitab. Possess excellent presentation skills using Power Point. Executed process improvement engagement with clients operating on SAP, Ariba and Oracle. Extensively used Microsoft Visio for documenting the processes using a swim lane approach. • A bilingual with proficiency in English & French. Proven ability of excellent communication (both verbal and written) and collaboration skills both within the team and with all other stakeholders in the organization that enabled in strong relationship development for successfully executing process improvements.
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