Jeethan Menezes

About Jeethan Menezes

I am a Senior Engineering Leader with over 15 years of experience in software architecture and over 10 years of expertise managing global, cross-functional engineering teams. My sweet spot lies at the intersection of mobile application development, full-stack architecture, and cloud-native solutions, particularly within the Retail and VoIP domains.I am passionate about driving digital transformation and building scalable, future-proof platforms. I thrive in 0-to-1 environments, having successfully built engineering teams from scratch to over 65 members while maintaining a 0% attrition rate for critical engineers over 9 consecutive years.What I bring to the table:Technical Strategy & Prototyping: I lead the evaluation and integration of modern technologies (React, React Native, Node.js, Jenkins, Docker, Kubernetes, Azure DevOps, and Agentic AI) to keep platforms cutting-edge. I successfully spearheaded the strategic migration of enterprise app development from Native to cross-platform frameworks.Agile & DevOps Transformation: As a certified Product Owner with Agile SAFe expertise, I have a proven track record of transitioning multiple legacy teams from Waterfall to Agile. I build DevOps cultures from the ground up, implementing robust CI/CD pipelines and Test Automation that accelerate release cycles and improve developer productivity.Business & Global Impact: I build technology that drives measurable revenue. At 7-Eleven, my teams built the \"Retail as a Platform\" ecosystem, launching digital solutions that boosted sales by 10% and leveraged Store Analytics to reduce store wastage by 10%.Strategic Partnerships: I have extensive experience in vendor management, serving as the Single Point of Contact (SPOC) for multiple global device manufacturers to implement custom APIs and ensure seamless, multi-geography product releases.Core Tech Stack & Cloud: AWS Certified Solutions Architect | Java Spring Boot | React / React Native | Android | PostgreSQL | MongoDB | Kafka | Apache Pinot | Docker | Kubernetes | CI/CD | Agentic AI (OpenAI SDK, RAG, CrewAI)Whether I am optimizing cloud costs by 15% or mentoring the next generation of engineering talent, I am focused on delivering high-quality software that solves complex business challenges. Let\'s connect!

Experience

1. Senior Engineering Manager

   7-Eleven

   Jan 2022 — Present · Bengaluru, IN

   Established the engineering arm of Global Technology from scratch as one of the first employees in India. Scaled the team to 65 members (Product, UI/UX, Dev, DevOps, QA) to build the \"Retail as a Platform\" ecosystem, maintaining zero attrition for key periods.• Orchestrated the \"Retailer Initiative\"(Store and Market Analytics Platform) for Australia and Vietnam, enabling item-level management and real-time inventory forecasting.• Implemented 7-Eleven Digital solutions (7REWARDS, 7NOW, Mobile Checkout) in Hawaii, driving a 10% sales increase, 8% larger basket size, and 12% higher footfall.• Reduced store wastage by 10% and Out-of-Stock incidents by 15% through the deployment of advanced Store Analytics reports.• Achieved 15% cloud cost reduction by rightsizing instances and migrating AWS Lambda functions to Containers.• Architected high-availability systems (Multi-AZ) achieving 99.9% uptime.• Accelerated market rollouts, reducing delivery timelines from 9 months (first country) to 3 months (subsequent countries) via modular API integration.• Achieved <1% post-release defects and a 98% on-time delivery rate for market-specific initiatives.• Reduced technical debt by cutting hardcoded customizations by 40%.• Build Technical Hiring Framework across 7-Eleven by partnering with HackerEarth for screening Engineers across Skills• Created a 3 and 5 Year growth Plan for the group to be self sustaining.• Replaced 20 member US vendor team resulting in 4 million in savings• Build a leadership team from scratch who had no people management skills and made them lead team.

Education

• Indian Institute of Management, Calcutta

  EPBM, General Management

• The University of Texas at Austin

  Postgraduate Program in Data Science and Business Analytics, Data Science and Business Analytics

• Manipal Institute of Technology

  BE, Computer Science

Skills

• Software Development Life Cycle (Sdlc)
• Software Engineering
• Sales Operations
• Pre-Sales
• Wireless
• Customer Relationship Management (Crm)
• Solution Selling
• Account Management
• Software Project Management
• Crm
• Mobile Devices
• Management
• Business Analysis
• Product Marketing
• Strategy
• Enterprise Software
• Testing
• Vas
• New Business Development
• Wireless Technologies
• Sdlc