Jeep Hauser
Application Administrator, Enterprise Applications @Usc Information Technology Services Its
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WORK HISTORY
Application Administrator, Enterprise Applications @Usc Information Technology Services Its
Los Angeles, CA, US
Collaborates with customers, co-workers, and stakeholders across the ITS organization, including partners, communicating positively and effectively to deliver high-quality application systems and services.Monitors application statuses, and assists with configuration, installation, maintenance, upgrades, and general support.Presents application statuses and proposed solutions to issues based on relevant data.Analyzes problems by performing root cause-analysis exercises, and engages vendor support to leverage expertise.Identifies and recommends strategies for problem resolution and prevention, and critically evaluates the benefits of implementing any proposed temporary workarounds.
EDUCATION
University of Southern California
BA, Still Photography, School of Cinema-Television
USC Marshall School of Business
MBA, Finance; Corporate Sustainability
SKILLS
ABOUT JEEP HAUSER
Strategic solutions architect delivering critical information management planning and implementation
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