Jordan Emerson

Senior Partner Relations Specialist @Petco

Tucson, AZ, US

Adhere to operational protocols, offering real-time guidance to the business leadership and HR teams on cases and legal compliance. Deliver recommendations to people managers on performance optimization, involuntary terminations, conflict resolution, and policy/procedure implementation in line with legal standards. Participate in the recruitment and onboarding of employee relations team members, mentoring junior staff to enhance their skills in legal writing/analysis and case management.Highlights of accomplishments in this role include:• Managed 40 backlogged cases, achieving the fastest closure time among eight employee relations specialists. • Interacted with Leaves and Accommodations and Risk Management departments to mitigate legal risk and recommend solutions related to ADA and other applicable laws. • Alleviated legal risks related to a more than 32K workforce while overseeing a caseload of over 30 high-level employee relations investigations.• Crafted detailed EEOC position statements and represented the organization in mediation efforts.